The Georgia Library Association is pleased to announce the February 2011 special evening session of the newly dubbed Carterette Webinar Series (formerly the Wednesday Webinars). The series highlights trends, innovation, and best practices in Georgia Libraries. While we feature Georgia speakers, registration is open to anyone, anywhere, so please share this announcement as you see…
The Georgia Library Association and Georgia Public Library Service are pleased to announce the January 2011 sessions of the Wednesday Webinar series (WWS), which highlights trends, innovation, and best practices in Georgia Libraries. The webinars feature Georgia speakers, but registration is open to anyone, anywhere. Topics are chosen to be of interest to employees of…
The Georgia Library Association and Georgia Public Library Service are pleased to announce the November sessions of the Wednesday Webinar series, which highlights trends, innovation, and best practices in Georgia Libraries. The webinars feature Georgia speakers, but registration is open to anyone, anywhere. Topics are chosen to be of interest to employees of all library…
How would you and your library benefit from learning the best practices in improving customer satisfaction through the creation of outstanding customer experiences? You just might be surprised! The Customer Service Experience @ Your Library blended learning program involves participants in three interactive learning environments as we explore best practices in improving customer satisfaction through…
This workshop explores basic management principles, relates those principles to each individual’s self-perceptions of themselves as managers, and allows participants to clearly define their management style. Throughout it stays focused on the fact that of the library’s four essential resources—staff, technology, collections, and facilities—staff is the only resource where the “human factor” has to constantly…
This two-day program will provide working librarians with the skills and knowledge they need to effectively market the library’s programs and services. The program is interactive and it includes a variety of group exercises based on a case study about a medium-sized county library with multiple branches. Using the same case study throughout the training…
The Georgia Library Association and Georgia Public Library Service are pleased to announce the September sessions of the Wednesday Webinar series, which highlights trends, innovation, and best practices in Georgia Libraries. The webinars feature Georgia speakers, but registration is open to anyone, anywhere. Topics are chosen to be of interest to employees of all library…
If you haven’t yet registered but would like to attend, please sign up for the August sessions of the Wednesday Webinar series, hosted by Georgia Library Association and Georgia Public Library Service. The “seats” are going fast. The webinars feature Georgia speakers and highlight trends, innovation, and best practices in Georgia Libraries, but registration is…
GLA members are invited to attend one of two “Start with…. Why” workshop presentations by library strategist George Needham and library futurist Joan Frye Williams. This dynamic duo will engage us in provocative and entertaining discussions on the 21st century library – best practices in new technologies, innovative services and user-focused service with regard to…
The Georgia Library Association and Georgia Public Library Service are pleased to announce the August sessions of the Wednesday Webinar series, which highlights trends, innovation, and best practices in Georgia Libraries. The webinars feature Georgia speakers, but registration is open to anyone, anywhere. Topics are chosen to be of interest to employees of all library…