| From the President |
2 |
| Editorial Board |
3 |
|
Perspectives |
|
Streamlining Interlibrary Loan on a Budget
by Leign McNichols Hall
|
4 |
Update: Georgia Library Trustees, Friends and Advocates Association
by Lianne Keeney |
9 |
|
COMO Paper |
|
From Inputs to Outcomes: Measuring Library Service Effectiveness
Through User Surveys
by Charles Forrest and Amy J. Williamson
|
12 |
|
Libraries and the Law |
|
Internet Safety Policy Guidelines
by Cathy Harris Helms, Esq.
|
19 |
|
GLA Executive Board Directory & Election Information |
24 |
|
GLA Association Reports |
34 |
| Departments |
|
People, Libraries, Agencies in the News
|
38 |
Off The Shelf
Book Reviews
|
49 |
