GLA Home

From the President	2
Editorial Board	3
Perspectives
Streamlining Interlibrary Loan on a Budget by Leign McNichols Hall	4
Update: Georgia Library Trustees, Friends and Advocates Association by Lianne Keeney	9
COMO Paper
From Inputs to Outcomes: Measuring Library Service Effectiveness Through User Surveys by Charles Forrest and Amy J. Williamson	12
Libraries and the Law
Internet Safety Policy Guidelines by Cathy Harris Helms, Esq.	19
GLA Executive Board Directory & Election Information	24
GLA Association Reports	34
Departments
People, Libraries, Agencies in the News	38
Off The Shelf Book Reviews	49