Carterette Series Webinars

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Highlighting Trends, Innovation, and Best Practices in Libraries

CSW would like to extend special thanks to the Georgia Public Library Service for providing access to the WebEx host software.

Upcoming Sessions

Wednesday, October 21, 2015 -- 2PM EST (1PM CST | 12PM MST | 11AM PST)
It Takes Two: Technical Services and Public Services Collaborations - Presented by Erin Leach and Jaleh Fazelian
In many libraries, Technical Services and Public Services are seen as two distinct functional areas with little opportunity for cross-departmental collaboration. Both functional areas possess specialized knowledge and increased communication between Technical Services and Public Services staffs is important for creating more effective and efficient workflows and, ultimately, a better experience for library patrons. It may seem impossible to know how to begin cross-training and cross-departmental collaboration when time and money are tight.
In this webinar, Jaleh Fazelian (Head of Research, Learning, & Information, John Carroll University) and Erin Leach (Head of Serials Cataloging, University of Georgia) will discuss the unique traits that Technical Services and Public Services librarians bring to collaborative projects. Fazelian and Leach will also share some practical tips for beginning and maintaining collaborative relationships between Technical Services and Public Services. While primarily directed toward academic librarians and administrators, the information in this webinar also applies to librarians in any situation where Technical Services and Public Services are separate functional areas of the library.

About the Presenters:
  • Jaleh Fazelian is the Head of Research, Learning, and Information at John Carroll University. She received her Bachelor & Master degrees in Historical Studies from Southern Illinois University in Edwardsville and her Master of Library Science from Indiana University. Jaleh is an active member and current Vice President/Program Chair of the Middle East Librarians Association. Her research interests include social media and the Arab Spring, navigating middle management and peer relationships, and using social media for professional development and networking.
  • Erin Leach is Head of Serials Cataloging at the University of Georgia. She received her Bachelor’s Degree in English from Butler University and her Master of Arts in Information Science and Learning Technology from the University of Missouri-Columbia. Erin is active in both the Association of College and Research Libraries and the Association of Library Collections and Technical Services and currently serves as chair of the Continuing Resources Section of ALCTS. Her professional interests include leadership and professional development in technical services, using social media to develop personal learning networks, and collaborations between Technical Services and Public Services staffs.

Audience: Public Libraries and Academic Libraries

Archived Sessions

Please visit our archived sessions page to find recordings of previous Carterette Series Webinars.

About the Carterette Series Webinars

The Carterette Series Webinars was named to honor one of our founding members, Pat Carterette.

In June of 2010, members of the Georgia Library Association and the Georgia Public Library Service launched this educational webinar series. The series highlights trends, innovation, and best practices in libraries. The free sessions are open to interested parties from all geographic (and astral) locations. Topics are chosen to be of interest to students and employees from all library types, and each session is approved for one Georgia Continuing Education (CE) contact hour.

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Contact the Planning Team

For assistance or more information, please email us at or email a member of our planning team directly:

Kimberly Boyd:
Ashley Dupuy:
Casey Long:

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