Please share your comments and suggestions regarding the 2010 GaCOMO Conference by taking a brief moment to complete the COMO Evaluation Form. http://www.surveymonkey.com/s/PVJVD8M Thanks so much for your feedback! Carol Stanley, GLA President and COMO Program Chair
The GLA Interest Group Council is soliciting member input on our current roster of Interest Groups and suggestions for new groups. Are you interested in the GLA Interest Groups? Uninterested? Either way, we want to hear from you! The following survey will be available from 10/7/2010 to 10/28/2010 and should take no more than 10-15…
The GLA Officers for 2011 are: President: Carolyn Fuller, Henry County Public Library1st Vice President/President Elect: Elizabeth Bagley, Agnes Scott College2nd Vice President/Membership Chair: Pat Carterette, Georgia Public Library ServiceSecretary: Debbie Holmes, College of Coastal GeorgiaTreasurer: Cathy Jeffrey, Clayton State University Thanks to all the nominees agreeing to serve their state library association in these…
How would you and your library benefit from learning the best practices in improving customer satisfaction through the creation of outstanding customer experiences? You just might be surprised! The Customer Service Experience @ Your Library blended learning program involves participants in three interactive learning environments as we explore best practices in improving customer satisfaction through…
This workshop explores basic management principles, relates those principles to each individual’s self-perceptions of themselves as managers, and allows participants to clearly define their management style. Throughout it stays focused on the fact that of the library’s four essential resources—staff, technology, collections, and facilities—staff is the only resource where the “human factor” has to constantly…
This two-day program will provide working librarians with the skills and knowledge they need to effectively market the library’s programs and services. The program is interactive and it includes a variety of group exercises based on a case study about a medium-sized county library with multiple branches. Using the same case study throughout the training…