How would you and your library benefit from learning the best practices in improving customer satisfaction through the creation of outstanding customer experiences? You just might be surprised! The Customer Service Experience @ Your Library blended learning program involves participants in three interactive learning environments as we explore best practices in improving customer satisfaction through… Continue Reading The Customer Service Experience @ Your Library: a blended learning opportunity
This workshop explores basic management principles, relates those principles to each individual’s self-perceptions of themselves as managers, and allows participants to clearly define their management style. Throughout it stays focused on the fact that of the library’s four essential resources—staff, technology, collections, and facilities—staff is the only resource where the “human factor” has to constantly… Continue Reading Basic Management Skills Workshop on Oct. 27 in Washington, GA
This two-day program will provide working librarians with the skills and knowledge they need to effectively market the library’s programs and services. The program is interactive and it includes a variety of group exercises based on a case study about a medium-sized county library with multiple branches. Using the same case study throughout the training… Continue Reading PLA Marketing Workshop Oct. 28-29 at the Decatur Library
I am so pleased to announce that you can now join or renew your membership or donate to our scholarship fund with our PayPal link: https://gla.georgialibraries.org/gla_membership.htmYou do not have to pay electronically. You can certainly still pay by mailing a check. I want to thank the GLA PayPal team of Kara Mullen, Cathy Jeffrey, Laura… Continue Reading GLA Now has PayPal Option!
Allatoona High School and the Sequoyah Regional Library System will be strutting their stuff at the Georgia Inaugural Book Cart Drill Team Competition! This event will take place Friday, October 15th at 1pm at the Classic Center. Come cheer on the teams “Carte Blanche” and the “Bookettes” and maybe next year YOUR LIBRARY will be… Continue Reading Book Cart Drill Teams to Perform at COMO!!!
Congratulations to the Academic Library Division election winners and next years leadership team. Joining Sarah Steiner, the incoming chair, will be: Vice-Chair/Chair-Elect: Katherine OttSecretary: Tessa MinchewACRL Representative: Amy Eklund
The Georgia Library Association and Georgia Public Library Service are pleased to announce the September sessions of the Wednesday Webinar series, which highlights trends, innovation, and best practices in Georgia Libraries. The webinars feature Georgia speakers, but registration is open to anyone, anywhere. Topics are chosen to be of interest to employees of all library… Continue Reading Free GLA Webinars on 9/15
Join your library colleagues at Georgia COMO in Athens October 13-15! Early registration ends September 24th. New this year will be Wednesday Library Movie Night featuring the documentary “The Hollywood Librarian” and “Party Girl” with popcorn and prizes. Keynote speaker at Thursday’s Opening Session is Michael Porter aka “LibraryMan” of Webjunction, and enjoy Friday’s Closing… Continue Reading Time to Register for Georgia COMO!
The GLA election is in progress. You should have received a ballot in the mail. If you are a GLA member did not get a ballot, please contact GLA Administrative Services. Please vote and return the ballot! Details on the candidates are on the GLA website.
[Note: This is an archived post. This spotlight has been removed to make way for the latest spotlight.] The August Georgia Library Spotlight has been posted: Thomas County Public Library System. Read more about TCPLS on the GLA homepage, then submit your library to be featured!