Carterette Series Webinars

Upcoming Session

December 6, 2017 — 2pm Eastern (11am Pacific | 12pm Mountain | 1pm Central)

Past the Language Barrier: Improving Communication Skills with Patrons Learning English as a Second Language


Whether you are an academic librarian, school librarian, or public librarian, it is likely that you encounter individuals who are in the process of learning English. Despite the desire to help, many librarians are uncertain how to effectively communicate with these individuals. In this session you will learn how to adapt your speech to be comprehensible, check for comprehension, and make adjustments if you are not being understood. In addition, this session will cover how to effectively use translation tools, work with a translator, and adapt reading resources for accessibility to English learners.

About the Presenter:
Mary Lou McCloskey is a consultant, educator, and author who specializes in improving services and learning opportunities in English for speakers of other languages. She is a former TESOL president who has won multiple professional achievement awards. She has taught or consulted in 27 countries and has written numerous textbooks, book chapters, and scholarly articles. One of her seminal works, Integrating English: Developing English Language and Literacy in the Multilingual Classroom, is in its 7th edition. Most recently she served as Director of Teacher Development & Curriculum Design at Educo and taught in the Department of Education at Agnes Scott College. Currently she is an ESOL Specialist at Global Village Project in Decatur, GA and coordinates a book club for English language learners at the Clarkston branch of the DeKalb County Public Library System.

About the Carterette Series Webinars

The Carterette Series Webinars was named to honor one of our founding members, Pat Carterette.

In June of 2010, members of the Georgia Library Association and the Georgia Public Library Service launched this educational webinar series. The series highlights trends, innovation, and best practices in libraries. The free sessions are open to interested parties from all geographic (and astral) locations. Topics are chosen to be of interest to students and employees from all library types, and each session is approved for one Georgia Continuing Education (CE) contact hour.

Carterette Series Webinars Privacy Statement

CSW would like to extend special thanks to the Georgia Public Library Service for providing access to the WebEx host software.

Webinar Archives

With the permission of the presenters, Carterette Series Webinars are recorded and posted in our archives within two weeks of the live presentations. Continuing education (CE) credit is not provided for viewing the recording of a webinar.

Please visit our archived sessions page to find recordings of previous Carterette Series Webinars.

Contact the Planning Team

For assistance or more information, please email us at

Carterette Series Webinars Planning Team:

  • Kimberly Boyd
  • Ashley Dupuy
  • Casey Long
  • Ariel Turner